How do I place an order?

Simply browse our collection, select your desired size and color, and click ‘Add to Cart’. Proceed to checkout, fill in your shipping information, and complete your payment.

What payment methods do you accept?

We accept all major credit cards, and other digital payment methods listed at checkout.

How do you protect my data and personal information on your website?

Please read our privacy policy here.

Do you offer international shipping?

No, we only deliver within Canada for now. Shipping delivery times vary based on the destination but we typically deliver products within 7 – 14 business days after order confirmation.

How much do you charge for delivery?

We offer free delivery within Canada and the order typically arrives within 1-2 weeks after the order confirmation.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email and instructions on how to track your order.

What is your return policy?

Please read more here about our return, refund and cancellation policy.

Can I exchange an item for a different size or color?

We do not accept any exchange at this time, we advise you to read more about our policy here.

How do I know which size to order?

Check our size guide on the product page. If you’re between sizes, we recommend ordering the larger size for the best fit.

Are the colors displayed on the website accurate?

We strive to accurately represent product colors. However, screen settings may vary, leading to slight differences.

What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of receiving your order with photographic evidence OR kindly send an email to us. We will arrange for a refund or replacement.

My order is delayed/hasn’t arrived. What should I do?

If your order hasn’t arrived within the expected timeframe, please check the tracking information and contact our customer service for assistance.

How can I cancel my order?

Orders can be cancelled within 24 hours of placement. Contact our customer service immediately to process a cancellation.

Do you offer any discounts for first-time buyers?

 Yes, we often run promotions for new customers. Sign up for our newsletter to get a first time buyer discount and stay updated on special offers.

How can I contact customer service?

You can reach our customer service via email, phone, or live chat during our business hours. Visit our ‘Contact Us’ page for more details.

What are your business hours?

We are open Monday – Friday (9am – 5pm) and Weekends (12pm to 6pm)