Privacy Policy for 24Shoes

Effective Date: Feb 1, 2024

At 24Shoes, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal information is handled securely.

Information Collection

  • Personal Information: We collect personal information when you place an order, subscribe to our newsletter, or contact us for customer service. This information may include your name, email address, shipping address, phone number, and payment details.
  • Automated Information: We automatically collect certain information about your device and browsing actions, including IP address, browser type, and interaction with our website, for analytics and improvement purposes.

Use of Information

  • Order Processing: Your personal information is used to process and fulfill your orders, including payment processing, shipping, and returns.
  • Communication: We may use your information to communicate with you about your order, respond to inquiries, and send you updates and promotional offers, if you have opted-in.
  • Improvement of Services: We analyze information to improve our website, products, marketing, and customer experiences.

Information Sharing

  • Third-Party Service Providers: We share information with third parties that perform services on our behalf, such as payment processing, shipping, and data analysis. These third parties are prohibited from using your information for any other purpose.
  • Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our customers.

Data Security

We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

  • Access and Corrections: You have the right to access your personal information and request corrections or deletions as necessary.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe link in emails or contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your interaction with our website. You can set your browser to refuse cookies, but this may limit your use of some website features.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are made constitutes acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us here.

This Privacy Policy provides a framework for handling personal information with care and respect. At 24Shoes, we value your trust and are dedicated to protecting your privacy.